Most things can be handled here in a minute — no need to write to us.
The bot isn't replying to enquiries — what should I do?
Log in to the customer panel (a code is sent to your e-mail). If you see a red mailbox banner at the top — click “Reconnect mailbox”. The most common cause is a changed mailbox password or revoked Google access.
I changed my mailbox password / want to connect another mailbox
Open the panel and reconnect the mailbox, or use the link from your welcome e-mail — the wizard takes 2 minutes.
How do I cancel, change my card or download invoices?
Everything is self-service in the customer portal (Stripe) — cancellation, card update, invoice history.
How many enquiries does my plan cover (fair use)?
The current month's counter is in your panel. After the limit, the bot pauses replies until month's end, but you still receive enquiry notifications.
How does the 14-day trial work?
Full functionality for 14 days. Your card is not charged during the trial; afterwards the bot pauses and you get an e-mail to pick a plan. Cancel anytime.
What about my data and my customers' e-mails (GDPR)?