Free email course · 5 lessons

Stop losing customers from your inbox

5 short lessons on how small service businesses lose enquiries — and how to fix it in a week. Practical steps and ready templates, straight to your inbox. Free.

What you'll learn

• Lesson 1 — the hour that decides: how long your customers really wait (and how to measure it in 5 minutes).
• Lesson 2 — the first reply that makes the customer stay (a ready template to copy).
• Lesson 3 — a customer writes in a foreign language: how to reply in their language without speaking it.
• Lesson 4 — the polite reminder that closes the sale (a follow-up template).
• Lesson 5 — autopilot: what to automate and what to always keep for yourself.